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Frequently Asked Questions
What destinations do you offer tours to?
We offer tours to a wide range of destinations in India, including popular tourist destinations as well
as off-the-beaten-path gems.
What types of tours do you offer?
We offer a variety of tour types, including cultural tours, adventure tours, wildlife safaris, beach
vacations, and more, catering to diverse interests and preferences.
What is included in your tour packages?
Our tour packages typically include accommodations, transportation, guided tours, and some meals.
Specific inclusions may vary depending on the package.
Are your tour packages customizable?
Yes, we offer customizable tour packages to suit individual preferences and needs. You can tailor your
itinerary, activities, accommodations, and more to create a personalized travel experience.
How do I book a tour with your company?
Booking a tour with us is easy! Simply visit our website, select your desired destination and tour
package, fill out the booking form, and make a payment. Our team will then confirm your booking and
provide further details.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfers, and online payment
gateways, to ensure convenience for our customers.
What currency should I carry while traveling in India?
India's currency is Indian Rupees; it is advisable to exchange your currency at the airport or any foreign
currency exchange before travelling to India.
What is your cancellation policy?
Our cancellation policy varies depending on the tour package and the timing of the cancellation. Please
refer to the terms and conditions outlined in your booking confirmation or contact our customer
support team for assistance..
I don't know English, how to deal with it while traveling to India?
While English is spoken and understood by a large number of people in India, it isn’t an absolute
necessity. Instead, focus on learning some Hindi words that come in use in daily lives. You can also book
a tour with Optimal India Tours that offers tour guides who are proficient in different languages and can
be mediators between you and other people you encounter in the country.
Do you provide travel insurance?
While travel insurance is not included in our tour packages, we highly recommend purchasing
comprehensive travel insurance to protect yourself against unforeseen circumstances such as trip
cancellations, medical emergencies, and lost luggage..
Is there a minimum group size for your tours?
The minimum group size may vary depending on the tour package. Some tours require a minimum
number of participants to operate, while others can be booked for solo travelers or small groups.
Is the Internet easily available in India?
Yes, the internet is easily available in India. All the major cities and towns, hotels, restaurants, and cafes
in the popular destinations in India offer free Wi-Fi to their guests..
How can I contact your customer support team?
You can contact our customer support team via phone, email, or live chat for assistance with any
inquiries or concerns before, during, or after your trip. Our team is available 24/7 to provide prompt and
friendly assistance..